Claims Protocol
Dividends’ receipt requirements
- QNB is responsible to transfer the shareholders dividends to their registered bank accounts with Qatar Central Securities Depository or QNB.
- Other shareholders who do not have registered accounts can also receive the dividend through any of QNB in cash or by applying to the bank to transfer the dividend to their bank account at any bank inside or outside Qatar.
- The shareholders have to ensure that they carry all necessary documents to prove their eligibility to receive the dividends when they are heading to any branch of QNB.
For more information regarding the dividends distribution, please contact “Shareholders’ Service Centre” at QNB / Grand Hamad St, or call the Bank hotline at the following telephone number: 44252444 Fax number: 44252443 Or e-mail: easydividend@qnb.com
Documentation requirements to receive the dividends from any Branch of QNB are as follows:
Receiver
Required Documents
Shareholder for his own dividend ONLY
- Original valid ID of shareholder
Shareholder for his own and his minor’s dividends
- Original valid ID of shareholder
- Original valid ID or Birth Certificate of the minors or valid Special Power of Attorney
Representative of a shareholder to collect for shareholder ONLY
- Original valid ID of representative
- Original copy of Authority Letter
- Original valid ID of shareholder
In case of a mother representing minors
- Original valid Special Power of Attorney authorizing the mother
Representative of a shareholder to collect including minors of shareholder
- Original valid ID of representative
- Original copy of Authority Letter with names of minors, NIN, and ID number stated in the letter
- Original valid ID or Birth Certificate of the minors or valid Special Power of Attorney
In case if shareholder is deceased
- Original Court Inheritance Certificate
Corporate shareholders
- Original copy of Authority Letter
- Photocopy of CR
- Photocopy of the ID of authorized signatory
- Original valid ID of representative